311) describes optimism as вЂњa positive view of technologyвЂќ innovativeness as вЂњA tendency to be a technology pioneer and thought leaderвЂќ discomfort as вЂњa perceived lack of control over technology and a feeling of being overwhelmed by itвЂќ lastly, insecurity as вЂњdistrust of technology and skepticism about its ability to work properlyвЂќ.Д«ack in 2005, a new model named вЂњTRAMвЂќ which is an integrated model of Technology Acceptance Model (TAM) and technology readiness was presented by It consists of four dimensions which can be categorized into two scopes, namely: positive enablers (optimism and innovativeness) and negative inhibitors (discomfort and insecurity) to measure human reactions ( Technology readiness is defined as a personвЂ™s propensity to embrace and use specific new technology for accomplishing life and work-related goals (Parasuraman, 2000, p.

Along this line, this study comprehensively integrated two models, namely technology readiness with Unified Theory of Acceptance and Use of Technology (UTAUT2), to understand Malaysian usersвЂ™ readiness and perceptions towards the e-wallet. Convincing people to use new technology is not a simple process as human thinking and behaviour are a complex process. Given these facts, the Government and e-wallet service providers are facing challenges in attracting Malaysians to adopt e-wallets as a daily payment tool. It seems like Malaysians are not ready for a transformation despite the high financial literacy (95% of Malaysians are banked), high smartphone usage (91%) and Internet penetration (90.1%) in 2019 (

Malaysia (2019), the e-wallet adoption rate in Malaysia is as low as 8%. In the year 2019, the government provided a one-off RM30 incentive for all eligible Malaysians in Budget 2020 and RM100 incentive for the youths in Budget 2021 to accelerate e-wallet adoption in the year 2020 ( Bank Negara Malaysia has put various efforts in place such as guidelines on Interoperable Credit Transfer Framework (ICTF) and Electronic Money (E-Money) to encourage the adoption of e-wallets. As part of e-payments, the use of the e-wallet is welcomed in Malaysia as the country aims to move towards a cashless society. One of the agenda items is to increase the offering and adoption of electronic payments (e-payments). Back in 2011, the central bank, Bank Negara Malaysia proposed a ten-year masterplan called the Financial Sector Blueprint (FSBP) to provide a roadmap to further advance the countryвЂ™s financial system (Д«ank Negara Malaysia, 2011).

Electronic wallets (e-wallets) appeared to be one of the famous examples of technology innovation in payment solutions. The evolution of payment system is always in the spotlight and making the impossible come true such as cashless, card-less, and even contactless. The outcomes of this study would also benefit e-wallet service providers and policymakers by delivering holistic insight into MalaysiansвЂ™ readiness and adoption behaviour of the e-wallet. Nonetheless, insecurity did not present significant impact on both performance expectancy and effort expectancy of e-wallet.Д¬onclusions: This study provides a substantial contribution to the knowledge domain by combining system-specific and individual-specific models in an e-wallet context. The results also disclosed that e-wallet adoption intention was significantly influenced by performance expectancy, price value, facilitating conditions, and followed closely by social influence. Results: The findings revealed that the respondents were confident about the new technology and tended to believe that e-wallet was somehow useful for them. Methods: A total of 309 valid data were gathered and analysed with partial least squares structural equation modelling (PLS-SEM). This study aims to investigate MalaysiansвЂ™ readiness towards the e-wallet and their perceptions of it by employing the UTAUT2 model. Despite the seamless services offered by the e-wallet, it is yet to reach high-scale adoption in Malaysia. To embrace the concept of a cashless society, the Malaysian Government and central bank have taken various steps to encourage the adoption of e-wallets. E-wallet is a digital equivalent of a physical wallet which plays an essential role in payment system transformation.

Ewallet go convert to csv file